This is not your average Operations job! It is a challenging and varied role where every day is different. This is a fast paced busy environment where the service delivery team is fully committed to delivering required outcomes on time, every time.
We offer a friendly team environment with opportunities for extensive training and career progression as well as a reward and recognition program to ensure your hard work does not go unnoticed. We encourage, support and nurture initiative.
Responsibilities
- Plan and dispatch trucks in accordance with customer timeframes and workloads
- Provide the highest level of customer service by answering customer calls and service queries
- Communicate effectively with drivers to resolve transport issues as they arise
- Liaise with fleet allocators to ensure all delivery requirements are adhered to and communicate with customer sites advising of any delays
- Coordinate the flow of timely information to and from our customers
- Use initiative to find customer focused solutions
- Develop relationships with our drivers and key customers
- Actively engage in a culture of business improvement
Skills & experience
You will have proven experience in a Transport & Logistics or similar environment. When it comes down to it, you have a passion for exceeding customer expectations with your "can do" attitude. You will enjoy working with people and be an enthusiastic, results oriented team player.
You will have proven experience in a Transport & Logistics or similar environment. When it comes down to it, you have a passion for exceeding customer expectations with your "can do" attitude. You will enjoy working with people and be an enthusiastic, results oriented team player.
Furthermore, you will possess:
- Previous experience in similar position (preferred)
- Outstanding numeracy, written and verbal communications skills
- Excellent time management skills and the ability to prioritise tasks
- Intermediate computer skills
- High attention to detail and a keen eye for error
- Adaptable and flexible approach to work
- Professional and motivated work ethic
- The capacity to meet strict deadlines
- A positive energy
Send resume to tehreem@jobs-n-jobs.com or tehreemshah279@gmail.com
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