• To Implement Performance Management Process And Policies Aligned To MTN’s Strategy
• Support The Shareholder Return Strategy By Developing And Implementing HR Processes That Are Aligned To Achieving All Elements On The Business Score Card. (I.E. Grow Market Share, Grow ICT & Data Revenue, Increase EBITDA Margins, Assure Revenue, CAPEX Returns Management And Net Subscriber Additions).
• Participate In The Review Of Business Processes (Headcount, Process Optimisation, Etc.), To Drive Efficiency Gains To Ensure At Least 5% Reduction In Divisional Budget Year-On-Year.
• Serve The Division’s Internal Customers And Provide Solutions To Improve The Customer Experience.
• Strategic Partnerships With MTNN Leadership Team To Drive Awareness On Expected Behaviours And Impact On Non-Compliance On Bottom Line Results And Company Image/Reputation.
• Drive Planned Strategy For The Successful Delivery Of MTN Group And MTNN Transformation Initiatives Focusing On Customer Centricity, Including Perfect 10 Project.
• Drive An Increase In MTNN’s Net Promoter Score.
• Promote A Sustainable Organizational Culture That Enhances Employee Productivity And Oversee The Management Of The Year On Year Performance Of All Dimensions Of The Group Culture Audit.
• Network And Build Solid Relationships With Internal Units And Relevant Third Parties (E.G. Strategic Investors, Technical And Finance Partners, Business Consultants Etc.) And Develop A Close Working Relationship With Relevant Information Sources To Provide An Integrated Service.
• Develop, Implement And Maintain Performance Management Policies In Line With The MTN Performance Management Framework, Strategy, Programs And Policies
• Support Operational Transformation Across The Business And Define Key Performance Indicators To Measure Success At The Enterprise, Divisional And Individual Levels.
• Assist With The Implementation And Coordination Of Employee Performance Management Processes And Procedures And Monitor Compliance With Related Policies.
• Assist In The Implementation Of Human Resources Recognition Scheme Across Human Resources Division And The MTN Shine Recognition Programme Across The Organisation.
• Provide General Human Resources Performance Reports And Specific IPF (Integrated Performance Framework) Reports.
• Maintain And Update Database Of Performance Appraisals And Reports At The End Of Each Performance Cycle.
• Provide Statistical Data On Performance Appraisals To Enable Management Make Informed Decisions
• Ensure Compliance With Required Service Level Agreements With Regard To Reward Deliverables.
• Conduct Retention Risk And Impact Analysis By Calculating Employees’ Retention Risk Score And The Impact If Lost.
• Advise, Educate And Support Employees And Line Managers On Matters Related To The Performance Management, Policies,
• Develop Communication Materials And Facilitate Workshops, Focus Groups, Etc., To Enhance Employees’ Understanding Of Performance Management, Policies, Etc.
• Continuously Seek Self-Professional Development To Sharpen Skills And Capabilities In A Versatile And Evolving Digital Landscape.
• Coach And Train The Team To Ensure Understanding Of The Objectives And Goals Of The Department, Awareness Of Set Targets/Requirements And Regularly Review Their Training Needs.
• Review Performance Of Individual Team Members And Complete Appraisals In Accordance With The Employee Performance Appraisal Procedures And Time Schedule
• Assist With The Implementation And Coordination Of Employee Performance Management Processes And Procedures And Monitor Compliance With Related Policies.
• Assist In The Implementation Of Human Resources Recognition Scheme Across Human Resources Division And The MTN Shine Recognition Programme Across The Organisation.
• Provide General Human Resources Performance Reports And Specific IPF (Integrated Performance Framework) Reports.
• Maintain And Update Database Of Performance Appraisals And Reports At The End Of Each Performance Cycle.
• Provide Statistical Data On Performance Appraisals To Enable Management Make Informed Decisions
• Ensure Compliance With Required Service Level Agreements With Regard To Reward Deliverables.
• Conduct Retention Risk And Impact Analysis By Calculating Employees’ Retention Risk Score And The Impact If Lost.
• Advise, Educate And Support Employees And Line Managers On Matters Related To The Performance Management, Policies,
• Develop Communication Materials And Facilitate Workshops, Focus Groups, Etc., To Enhance Employees’ Understanding Of Performance Management, Policies, Etc.
• Continuously Seek Self-Professional Development To Sharpen Skills And Capabilities In A Versatile And Evolving Digital Landscape.
• Coach And Train The Team To Ensure Understanding Of The Objectives And Goals Of The Department, Awareness Of Set Targets/Requirements And Regularly Review Their Training Needs.
• Review Performance Of Individual Team Members And Complete Appraisals In Accordance With The Employee Performance Appraisal Procedures And Time Schedule
send resume to soor@jobs-n-jobs.com or soormaaz279@gmail.com
Comments