Otlob is looking forward to hire Customer Care Supervisor to handle the below tasks;
-Manage a team & monitor advisors
-Work with the management team, taking responsibility of compiling report clearly demonstrating performance against targets
-Providing advisors with feedback on their performance and related actions.
-Adhere to the business standards keeping the team's performance leading the requested figures.
* Requirements:
-Min 2 year experience
-Leadership skills
-Coaching and developing skills
*working Conditions
-5 working days - Two days off rotational
-9 Working Hours including break - shift base
Interested, forward your resume to Careers@otlob.com
Customers Service Executive (Abu Dhabi) - Parking and Removing / Relocation experience mandatory. Checking & verifying with sales dept for freight rates for processing import shipment • Coordinating with the customs clearance assistant and airlines for the collection of Delivery Orders from DNATA. • Handling sea freight import FCL & LCL containers • Liaising with shipping lines/agents, DPA, Customs authority for LCL/FCL or co-load type of shipments • Monitor various shipping movement and keep a track of all shipments & vessel arrival. • To make import bookings for warehouse & set priorities with regular follow-up for urgent deliveries • Ensure timely availability of shipments to customers within the time frame. • Co-ordination with overseas partner & airline agents. • Follow-up for NOC (No Objection Letter) from the liner agents and collect MR number from DPA • Sending arrival notification to customers • Checking & verifying with sales dept for freight rates f
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