BCI Group is looking to hire Senior IT Support Officer with BSc Degree in Computer Engineering, Information Technology or any other field 3-5 years of Exp and as the below Duties
• Monitors and tracks the ticket on the ticketing system and to make sure to solve related case in proper way with minimum time.
• Develops and maintains installation and configuration procedures.
• Creates, changes and deletes user accounts as requested.
• Monitors network communication.
• Updates system as soon as the new version of OS and application software comes out.
• Provides end users with full technical support and explain the issues on their laptops /PC.
• Administers DHCP and DNS.
• Administers User accounts in Active Directory.
• Updates technical documentation, network diagrams and addressing schemes for network.
interested Candidates please submit your CV Careers@bci.jo and mention IT Senior Support Officer in the Subject
Customers Service Executive (Abu Dhabi) - Parking and Removing / Relocation experience mandatory. Checking & verifying with sales dept for freight rates for processing import shipment • Coordinating with the customs clearance assistant and airlines for the collection of Delivery Orders from DNATA. • Handling sea freight import FCL & LCL containers • Liaising with shipping lines/agents, DPA, Customs authority for LCL/FCL or co-load type of shipments • Monitor various shipping movement and keep a track of all shipments & vessel arrival. • To make import bookings for warehouse & set priorities with regular follow-up for urgent deliveries • Ensure timely availability of shipments to customers within the time frame. • Co-ordination with overseas partner & airline agents. • Follow-up for NOC (No Objection Letter) from the liner agents and collect MR number from DPA • Sending arrival notification to customers • Checking & verifying with sales dept for freight rates f
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