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Senior Voice Operations Engineer Job in Philadelphia, PA United States

Title: Senior Voice Operations Engineer                                                                                                                                                                              
Location: Philadelphia, PA
Duration: 12 month
 
Role Description
5+ Years
•             3 to 5 years prior experience with a large enterprise network, preferably in the healthcare sector.
•             3 to 5 years of experience with Oracle Session Border Controllers (Net-Net product line) including, but not limited to:
o             LRT
o             Header manipulation
o             Call recording (session replication and/or SIPREC)
o             SIP interfaces, realms, sessions agents and local policies.
•             3 to 5 years of experience in design, provisioning, and troubleshooting Cisco Unified Communications systems.
•             3 to 5 years of experience with SIP and SIP supporting protocols (UDP, TCP, RTP, SDP)
•             Experience with configuration and support of Cisco Unified Communications Manager and Cisco Unity Connection a plus.
•             Experience with packet capture and analysis tools such as Wireshark, Prognosis, Spectrum and Oracle EOM
5+ Years
Being the Senior Voice and Video Operations in the Enterprise Voice and Video infrastructure support Engineer, for ETS, the person in this role is expected to respond to high impact issues on a 24x7 basis, participating in a rotating on-call schedule with other team members.
 
•             Bachelor’s Degree in Computer Science or a related discipline and at least 5 years of experience in all phases of infrastructure network management or its equivalent in education and work experience.
•             3 to 5 years prior experience with a large enterprise network, preferably in the healthcare sector.
•             3 to 5 years of experience with Oracle Session Border Controllers (Net-Net product line) including, but not limited to:
o             LRT
o             Header manipulation
o             Call recording (session replication and/or SIPREC)
o             SIP interfaces, realms, sessions agents and local policies.
•             3 to 5 years of experience in design, provisioning, and troubleshooting Cisco Unified Communications systems.
•             3 to 5 years of experience with SIP and SIP supporting protocols (UDP, TCP, RTP, SDP)
•             Experience with configuration and support of Cisco Unified Communications Manager and Cisco Unity Connection a plus.
•             Experience with packet capture and analysis tools such as Wireshark, Prognosis, Spectrum and Oracle EOM
•             Well versed in crisis management and root cause analysis techniques.
•             Experience working in a team-oriented, collaborative environment.
•             Proven analytical and problem-solving abilities.
•             Strong interpersonal, written, and oral communication skills.
•             Able to conduct research into networking issues and products as required.
•             Ability to prioritize and execute tasks in a high-pressure environment and make sound decisions in emergency situations.
•             Ability to present ideas in a user-friendly language.
•             Highly self-motivated and directed.
•             Keen attention to detail.
•             Strong customer service orientation
 
Send resume to adelina@jobs-n-jobs.com
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