The International Assignment Consultant will be responsible for navigating the international assignment process including; administration of client’s global mobility policy/program; delivering expatriate compensated-related services, counselling on best utilization of resources (i.e. language and cross-cultural); coordinating the shipment of household goods, destination services, expense management.
Key Responsibilities;
Key Responsibilities;
- Provide single point of co-ordination for all phases of international relocation activities, administering and policing client policy.
- Provide impeccable customer service to assignee and their family throughout the relocation.
- Coordinates the delivery of services and manages vendors as dictated by client policy
- Counsels employees to the best utilization of program benefits
- Demonstrates sound knowledge of products and relocation services
- Ensures the delivery of exceptional customer service.
- Be responsible for the co-ordination of destination services, i.e., language, and cross-cultural training.
- To counsel the employee on their International compensation benefits, as dictated by client policy. Potential to include compensation, tax benefits and other global mobility services
- Interpret customer needs while balancing client policy; proactively maintain communication with assignee and client throughout assignment life cycle
- Demonstrate knowledge of the client’s products and relocation services in all interactions with client and customer
- Maintain and manage relationships with internal departments and external suppliers/partners in regards to reaching the clients expectations.
- Recognise, ensure and promote data integrity
- Assist with the development and training of new internal personnel
Essential experience;
- Related business experience in the customer service or relocation sector
- Demonstrated analytical and process skills are a minimum requirement
- Computer Literacy MS Office, Excel to an intermediate level
The ideal candidate will;
- Bilingual and/or personal relocation experience
- Have experience working in international assignments/global mobility
- An in depth understanding of international assignment services
- Degree or equivalent required
- Have international compensation and expatriate tax experience
Send resume to soor@jobs-n-jobs.com
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For more jobs in France, please visit http://jobs-n-jobs.com/search/label/France
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