Saturday, October 6, 2018

User Researcher Job in Sydney Australia

Key Responsibilities:
  • Work on the ICT Procurement Transformation program
  • Work in a multi-disciplinary team to deliver the new platform
  • Help the team build a deep understanding of the projects users to support the design and delivery of services that meet their needs
  • Provide new and useful user insights to the team
  • Work with designers and developers to make iterative improvements to the service
 Key Requirements:
  • Government experience preferable
  • Demonstrated knowledge, experience in and passion for user-centred design practices for web, software or service development
  • Experience of understanding user needs for web content, tools and transactional services, especially those with the most complex user journeys
  • Experience of designing, facilitating and analysing a wide range of qualitative and quantitative user research methods
  • Understanding strengths and limitations of different research methods
  • Experience presenting user research findings in a wide variety of formats and contexts
  • Experience introducing and establishing user research practices in an organisation
  • Demonstrated experience working in a multidisciplinary team with developers and designers, using an iterative approach to deliver digital services
  • Good verbal and written communication skills
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