Key Responsibilities:
- Work on the ICT Procurement Transformation program
- Work in a multi-disciplinary team to deliver the new platform
- Help the team build a deep understanding of the projects users to support the design and delivery of services that meet their needs
- Provide new and useful user insights to the team
- Work with designers and developers to make iterative improvements to the service
Key Requirements:
- Government experience preferable
- Demonstrated knowledge, experience in and passion for user-centred design practices for web, software or service development
- Experience of understanding user needs for web content, tools and transactional services, especially those with the most complex user journeys
- Experience of designing, facilitating and analysing a wide range of qualitative and quantitative user research methods
- Understanding strengths and limitations of different research methods
- Experience presenting user research findings in a wide variety of formats and contexts
- Experience introducing and establishing user research practices in an organisation
- Demonstrated experience working in a multidisciplinary team with developers and designers, using an iterative approach to deliver digital services
- Good verbal and written communication skills
Send resume to tehreem@jobs-n-jobs.com
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