The Sales Manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints. You should also be able to delegate tasks to the sales staff in the absence . To be successful as an Sales Manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing Sales Manager should be able to achieve excellent customer service at all times. Sales Manager Responsibilities: Continually meeting or exceeding sales quotas. Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets. Monitoring the performance of the sales team. Building and maintaining good working relationships with customers. Identifying opportunities and strategies to increase sales. Regularly attending sales meetings and training sessions. Sales Manager Requirements: Bachelor’s degree in Marketing, Communications, or related field is