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HR Front Office Support Job at Hitachi Energy Dubai, United Arab Emirates

You as an HR Services Support Specialist, will be part of Hitachi Energy business based in the United Arab Emirates, Dubai. Reporting to the HUB HR Operations Lead - MEA, you are supporting various activities related to day to day processing of HR requests within multiple service lines (Employee Life Cycle, Integrated Talent, Global Mobility, Learning & Development, Compensation & Benefits, Payroll, People Analytics and HRIS) for an assigned group of employees. Providing appropriate support for internal customers and deliver accurate and timely processing of information for all stakeholders.

Your Responsibilities
  • Service Delivery: Executing and delivering assigned HR Services in compliance with all standard operating procedures/policies or other procedures in place. Administration and coordination of different HR initiatives.
  • Support Service: Delivering HR Service support to the HR community, managers, and employees. Shows a customer service mind-set and a proactive way of working to serve customers with a “can do” attitude.
  • Communication: Communicating information regarding policies and standards on assigned processes to internal customers as needed.
  • Data Entry: Recording employee enquiries in an appropriate IT system (ticket tool). Performing data entry into appropriate systems as necessary for assigned HR Services. Maintaining a high level of data quality and accuracy in the systems.
  • Documentation: Preparing information and documents for external authorities (social security, income tax, etc.) and internal purposes (update of policies, intranet pages, sharepoints etc)
  • Safety and Integrity: Living core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues, and the business.
  • Assigned HR project activities
  • Safety & Integrity: Living Hitachi Energy core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background
  • Human Resources/Business Administration Degree/Diploma.
  • HRIS systems SAP/master data and must have excellent skills in Microsoft office i.e. excel.
  • Minimum 5 years of experience in HR Operations as well as the end to end Employee life cycle management & processes i.e. hire to retire.
  • Experience of the people processes in HR as relates to the Operations and overall HR offering.
  • Payroll & benefits knowledge & experience including an understanding of the processes.
  • Experience in working for a Multi-national organization is advantageous i.e. matrix reporting & team structures across countries.
  • Experience in managing HR projects.
  • Management of internal risk and controls as relates to HR processes and activities.
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