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Hostess - Praia Jobs at FIVE Hotels and Resorts Dubai United Arab Emirates

You’ll work closely with senior leadership to develop constantly evolving service goals.


Key Responsibilities
  • Be passionate about maintaining a service standard that embraces time as the ‘new’ luxury and therefore deliver FIVE service in a timely manner to the highest level of expectation, all while having fun with the FIVE Vibe!
  • Support the smooth running of all the Food & Beverage/ Guest Services departments, where all aspects of the guests’ service experience are considered ‘FIVE-star’ all the way!
  • Work as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries
  • Thorough knowledge of all of FIVE’s venues, menus, events and assorted guest offerings in order to assist guests at every opportunity
  • Take ownership of guest concerns, requests and act decisively in order to ensure guest approval
  • Always be aware of guest preferences and assist in compiling guest history to offer a unique and personalized service at all times
  • Ability to aptly process billing and related payments and adhere to all established control procedures for the same
Requirements

What We’re Looking For
  • Hands-on approach with a ‘can-do!’ work attitude
  • Commitment to delivering exceptional guest service with a passion
  • Ability to find creative solutions taking while ownership for all duties and tasks assigned
  • Great conversational skills and teamwork-oriented
  • Positive outlook, outgoing personality and fun-to-work with at all times
  • Previous Hostess experience and knowledge of reservations system is a plus
  • Fluency in English (written and spoken) is mandatory
  • Proficiency in multiple languages is a bonus
Send resume to tehreem@jobs-n-jobs.com
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