Careem Grocery is on a mission to reinvent the way people shop for grocery, pharmacy and retail products. As an exciting new vertical within Careem (a startup within a startup), we’re in the early stages of building our product and have plenty of interesting and fundamental challenges to solve in order to achieve our ambitious growth goals in this burgeoning space.
As a Store Operations Associate, you’ll be a fundamental part of the team which drives the operations for our dark stores within an area. This is a unique role with the opportunity to create genuine impact for the lives of everyday people in our region.
We’re looking for someone with a keen eye for understanding the crux of operational challenges, and who is able to quickly and effectively remedy them with structured processes. Our ideal candidate is someone with a strong set of fundamental business skills - analytical ability, business acumen, strong communication, and project management.
What You‘ll Do
- Store Operations: Support our day-day store operations in partnership with store supervisors and shoppers. Balance your time between behind-the-desk problem solving and strategic thinking, and on-ground operations and problem solving. Be willing to lend an extra hand to the store teams as necessary.
- Develop & Optimise Processes: Monitor service experience and health, and in-store operations and challenges, to identify the biggest operational gaps, inefficiencies, and risks, and work on solutions in collaboration with various teams.
- Product Development: Keep a keen eye out for new features to improve our operations and users' experience.
- Program/Project Management : Be a resourceful, go-getting multitasker, supporting large, cross-functional initiatives across a variety of areas (product, ops, sales, marketing, etc)
- Develop Relationships : Foster strong relationships with markets and functional teams to ensure efficient and productive working relationships.
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