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Manager Customer Experience Job at ABB Abu Dhabi United Arab Emirates

  You will be working as Manager Customer Experience and will be part of Process Automation Business Area for Energy Industries Division based in Abu Dhabi, UAE. In this role you will be reporting to Local Division Service Manager and will be responsible for conducting and organizing technical trainings, maintaining, and updating all application or equipment of Customer Experience Center (CEC) located in Abu Dhabi. Providing technical support to customers through the Digital Solution facility of CEC supporting events, providing technical demonstration and presentation to customers and implementation of Customer Service Experience (CSE) program. Your responsibilities Conduct and organize technical trainings based on installed equipment and systems (control, electrical systems and digital) of ABB within the Energy Industries Generate demand for training and ensure utilization of the center by attracting internal and external stakeholders in coordination with operation and sales function