What's on Your Plate? (Core Responsibilities): Analyse user requirements and troubleshoot desktop and user end problems. Act as a Tier-1 Support for IT related issues register in IT helpdesk Installation and troubleshooting of desktops, laptops and IP Phones Maintain the IT asset documentation and ensuring that all assets are recorded, updated/removed. Liaise with the vendors and other IT personnel for problem resolution. Highly involve in on/off boarding of employees, setup the machines, required software and all the related setups. Awareness of IT security best practices Awareness of network and system structures 2 -4 years of experience in Helpdesk environment. Work in the shifts (As needed) The following experience is relevant to us User support Desktop and laptop support IP Phone support Benefits Working within Talabat means access to world’s leading perks and benefits, including: Dynamic & innovative environment Building the fastest growing, largest and most valuable netw
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