BCI Group is looking to hire Senior IT Support Officer with BSc Degree in Computer Engineering, Information Technology or any other field 3-5 years of Exp and as the below Duties • Monitors and tracks the ticket on the ticketing system and to make sure to solve related case in proper way with minimum time. • Develops and maintains installation and configuration procedures. • Creates, changes and deletes user accounts as requested. • Monitors network communication. • Updates system as soon as the new version of OS and application software comes out. • Provides end users with full technical support and explain the issues on their laptops /PC. • Administers DHCP and DNS. • Administers User accounts in Active Directory. • Updates technical documentation, network diagrams and addressing schemes for network. interested Candidates please submit your CV Careers@ bci.jo and mention IT Senior Support Officer in the Subject
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