Position:- Landesk support
Location:- Alpharetta, GA
Term:- contract
Job description:-
Basic Requirements:
· At least 5 to 8 years of Working experience in Landesk production. 9.0, 9.5
· Prior experience with onsite/offshore model, 24*7 production support, customer coordination
· Team lead experience managing team of 5-10 offshore resources
· Exposure to SLA management
· Four year engineering degree from a reputed University
· Excellent Communication skill in English
Job Responsibilities:
· Landesk Client Agent Configuration & Deployment.
· Landesk Server Maintenance, Troubleshooting & Vendor management
· Log call to Vendor for any resolution
· Manage Escalations of Landesk
· Perform Client Agent packaging, Agent Deployment to Clients [Servers & Workstations], Landesk Client Agent Configuration.
· Landesk Core Patching, Download and testing Landesk released updates for Landesk Core, Release or Install the Updates to Production Landesk Core.
· Landesk Administration & Monitoring, Landesk User Administration, Monitoring Audit logs, Unmanaged Device Discovery, Monitoring Alerts.
· Landesk Database Administration & Maintenance, Landesk Database Backup & Restore, Monitoring Database related error and troubleshooting, Based on requirement creating read / Modify access to Monitoring and tools team.
· Patch Management, Downloading [Windows/Unix/Mobile/Network] Device Patches from Landesk.
· Testing and Determining Patch issues and finalizing the patch
· Creating distribution for patches for Workstations / Servers
· Workstation End to End Patching UAT & Production
· Creating Landesk Packages
· Publishing Packages to Work Space
· Creating Scheduled tasks
· End to End Deployment of Software
· Cloud Service Appliance Support
· CSA Server Maintenance and Monitoring and Maintenance and monitoring of Public facing Assets.
· Landesk Software Packaging & Deployment.
· Landesk Server Maintenance, Troubleshooting & Vendor management.
· Cloud Service Appliance Support
· Landesk OS & Software Provisioning.
· Generation of Various Report through Landesk.
Location:- Alpharetta, GA
Term:- contract
Job description:-
Basic Requirements:
· At least 5 to 8 years of Working experience in Landesk production. 9.0, 9.5
· Prior experience with onsite/offshore model, 24*7 production support, customer coordination
· Team lead experience managing team of 5-10 offshore resources
· Exposure to SLA management
· Four year engineering degree from a reputed University
· Excellent Communication skill in English
Job Responsibilities:
· Landesk Client Agent Configuration & Deployment.
· Landesk Server Maintenance, Troubleshooting & Vendor management
· Log call to Vendor for any resolution
· Manage Escalations of Landesk
· Perform Client Agent packaging, Agent Deployment to Clients [Servers & Workstations], Landesk Client Agent Configuration.
· Landesk Core Patching, Download and testing Landesk released updates for Landesk Core, Release or Install the Updates to Production Landesk Core.
· Landesk Administration & Monitoring, Landesk User Administration, Monitoring Audit logs, Unmanaged Device Discovery, Monitoring Alerts.
· Landesk Database Administration & Maintenance, Landesk Database Backup & Restore, Monitoring Database related error and troubleshooting, Based on requirement creating read / Modify access to Monitoring and tools team.
· Patch Management, Downloading [Windows/Unix/Mobile/Network] Device Patches from Landesk.
· Testing and Determining Patch issues and finalizing the patch
· Creating distribution for patches for Workstations / Servers
· Workstation End to End Patching UAT & Production
· Creating Landesk Packages
· Publishing Packages to Work Space
· Creating Scheduled tasks
· End to End Deployment of Software
· Cloud Service Appliance Support
· CSA Server Maintenance and Monitoring and Maintenance and monitoring of Public facing Assets.
· Landesk Software Packaging & Deployment.
· Landesk Server Maintenance, Troubleshooting & Vendor management.
· Cloud Service Appliance Support
· Landesk OS & Software Provisioning.
· Generation of Various Report through Landesk.
Send resume to adelina@jobs-n-jobs.com or adelinajohn279@gmail.com
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