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Landesk support Job in Alpharetta, GA United States

Position:-  Landesk support
Location:-  Alpharetta, GA
Term:-      contract

Job description:-

Basic Requirements:
·         At least 5 to 8 years of Working experience in Landesk production. 9.0, 9.5
·         Prior experience with onsite/offshore model, 24*7 production support, customer coordination
·         Team lead experience managing team of 5-10 offshore resources
·         Exposure to SLA management
·         Four year engineering degree from a reputed University
·         Excellent Communication skill in English

Job Responsibilities:

·         Landesk Client Agent Configuration & Deployment.
·         Landesk Server Maintenance, Troubleshooting & Vendor management
·         Log call to Vendor for any resolution
·         Manage Escalations of Landesk
·         Perform Client Agent packaging, Agent Deployment to Clients [Servers & Workstations], Landesk Client Agent Configuration.
·         Landesk Core Patching, Download and testing Landesk released updates for Landesk Core, Release or Install the Updates to Production Landesk Core.
·         Landesk Administration & Monitoring, Landesk User Administration, Monitoring Audit logs, Unmanaged Device Discovery, Monitoring Alerts.
·         Landesk Database Administration & Maintenance, Landesk Database Backup & Restore, Monitoring Database related error and troubleshooting, Based on requirement creating read / Modify access to Monitoring and tools team.
·         Patch Management, Downloading [Windows/Unix/Mobile/Network] Device Patches from Landesk.
·         Testing and Determining Patch issues and finalizing the patch
·         Creating distribution for patches for Workstations / Servers
·         Workstation End to End Patching UAT & Production
·         Creating Landesk Packages
·         Publishing Packages to Work Space
·         Creating Scheduled tasks
·         End to End Deployment of Software
·         Cloud Service Appliance Support
·         CSA Server Maintenance and Monitoring and Maintenance and monitoring of Public facing Assets.
·         Landesk Software Packaging & Deployment.
·         Landesk Server Maintenance, Troubleshooting & Vendor management.
·         Cloud Service Appliance Support
·         Landesk OS & Software Provisioning.
·         Generation of Various Report through Landesk.
 
Send resume to adelina@jobs-n-jobs.com or adelinajohn279@gmail.com
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