Permanent - full time role - North Lincolnshire.
Key Responsibilities:
• Providing technical support via telephone and delivering customer service
• Supporting all company equipment
• Troubleshooting complex software and hardware support cases
• Providing support to field service engineers
• Visiting customer sites and provide cover for other service departments
• Develop and maintain relationships to work effectively with in a team
Must Have:
• Excellent customer service skills
• Strong planning and time management skills
• Experience with window based operating systems. Including windows 7 and windows server 2008
• Knowledge of IP video systems and CCTV instillation (desirable)
• Microsoft qualifications (MCSA, MCSE MCITP)
• Database Knowledge (DB2, SQL)
• IP Networking (IP addressing, sub netting, routing, TCP, UDP, multicast)
• Experience in 2nd line technical support
• Experience working in a client facing technical role
• Experience of electronics/technology industries
• A degree in IT/computing/IP networking (desirable)
Send resume to soor@jobs-n-jobs.com
Key Responsibilities:
• Providing technical support via telephone and delivering customer service
• Supporting all company equipment
• Troubleshooting complex software and hardware support cases
• Providing support to field service engineers
• Visiting customer sites and provide cover for other service departments
• Develop and maintain relationships to work effectively with in a team
Must Have:
• Excellent customer service skills
• Strong planning and time management skills
• Experience with window based operating systems. Including windows 7 and windows server 2008
• Knowledge of IP video systems and CCTV instillation (desirable)
• Microsoft qualifications (MCSA, MCSE MCITP)
• Database Knowledge (DB2, SQL)
• IP Networking (IP addressing, sub netting, routing, TCP, UDP, multicast)
• Experience in 2nd line technical support
• Experience working in a client facing technical role
• Experience of electronics/technology industries
• A degree in IT/computing/IP networking (desirable)
Send resume to soor@jobs-n-jobs.com
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