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Hostess Manager Job at Nara Desert Escape Dubai United Arab Emirates

 Job Description

The Hostess responsibilities include greeting guests, providing accurate wait times and escorting customers to the dining and bar areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure. You should also be available to work in shifts.

Responsibilities

  • Responsible for taking reservations
  • Welcome guests to the venue
  • Provide accurate wait times and monitor waiting lists
  • Manage reservations
  • Escort customers to assigned dining or bar areas
  • Greet customers upon their departure
  • Cater to guests who require extra attention (e.g. children, elderly)
  • Answer incoming calls and address customers’ queries
  • Assist wait staff as needed


Requirements

  • Demonstrates excellent interpersonal and customer services skills.
  • Pays close attention to detail.
  • Exhibits excellent organizational skills.
  • Maintains professional but friendly demeanor.
  • Is capable of remaining patient and polite when speaking to frustrated guests.
  • Demonstrates ability to read and interpret restaurant’s seating chart.
  • Works well with a team.
  • Communicates clearly and effectively.
  • Demonstrates strong problem-solving skills.
  • Ability to manage and rectify complaints


Benefits

  • Great working environment
  • Medical
  • Competitive salary
  • Incentive plan
  • Annual flight allowance
Send resume to tehreem@jobs-n-jobs.com

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