Skip to main content

Service Advisor Job at Bodyshop Al Futtaim Auto Center Sharjah United Arab Emirates

We are currently looking for technically competent & performance driven Service Advisors to work with our Body and Paint Division in Sharjah. Service Advisors are the first contact for customers in the Workshop, they are the image builder for the Service Department and present a picture of faith and confidence.


As part of our Service team, your key responsibilities are as follows:
  • Ensure condition of vehicle is thoroughly checked and discrepancies noted and communicated to customer while receiving the vehicle; and record any customer requests.
  • Ensure proper delivery of the vehicle to the customer and clearly communicate to the customer the jobs carried out.
  • Qualify and confirm customer complaints and provide advice about vehicle repair, repair duration and warranty
  • Ensure effective personal and telephonic communication with customers regarding charges, approvals and negotiations.
  • Provide estimates of simple repairs to customer and negotiate repair charges (and service charges, if required)
  • Achieved monthly financial targets set for Labour Hours, Parts and other sales.
  • Manage and monitor Work in progress to ensure timely delivery of the vehicle to customer.
  • Ensure customer is reminded about the next service due.
About You

The ideal candidate for this role should possess a good general level of education and should have at least a minimum of 3 years’ recent experience in an automotive dealership as a Service Advisor. You should have the ability to provide established standards of Customer Service through diagnostic ability and assessment of repairs/maintenance. You should also be able to communicate effectively with strong analytical, communication and inter-personal skills with administrative competence. Arabic speakers are highly preferred!

Send resume to tehreem@jobs-n-jobs.com

Comments

Popular posts from this blog

F and b Manager Job at Prime Immigration LLP Dubai, United Arab Emirates

Job Description Responsible for ensuring that all of the food and drinks are of the highest quality. A few of the main duties are designing unique menus, handling customer complaints, complying with food safety regulations. Required Candidate Profile Responsible for overall operation for the restaurant, FB managers purchase food stock, make sure everyone is trained, proper legal alcoholic beverage service kitchen safety health etc. Send resume to adelina@ jobs-n-jobs.com

Key Account Manager (Dubai) Job at Air Arabia Dubai United Arab Emirates

Job Description Air Arabia is not only committed to providing affordable air travel but is also dedicated to uplifting the lives of those who are less fortunate. Taking responsibility and lead on social needs of local and international communities has been part of our success. Job Purpose To achieve the commercial objectives and targets in the assigned area/territory from different channels: building effective business relationships, enhancing brand visibility and promoting Company’s products and services. Carries marketing campaigns and promotions, and increases the market share in line with set measures and Company’s adopted policies and procedures. Key Result Responsibilities Achieves and exceeds the set sales targets in the assigned area/territory; constantly reviews financial data to evaluate performance; identifies shortages, determines root causes, recommends changes to respective Manager and implements corrective measures accordingly. Identifies new opportunities to manage/maxi

Administrative Assistant Job at Kazar Group Dubai, United Arab Emirates

Currently has an open position for a determined Administrative Assistant who is deeply passionate about growing their career. You will take charge of a number of different office support and administrative duties as the Administrative Assistant. Do you embrace the tasks of mail merging, pivot tables, and presentation design? Then we have just the Administrative Assistant position for you. A long-term contract / temporary to hire opportunity, this Administrative Assistant opportunity is located in the Dubai, UAE. How you will make an impact Handle telephone calls Back various projects for other employees Organize word processors, files, and faxes Greet and guide visitors Requirements At least 1 year of Administrative Assistant experience preferred Command of Clerical Duties Customer service experience Comprehensive knowledge of Administrative Assistance Proven ability to use the internet for research Knowledgeable computer skills including word processing, spreadsheets and presentation