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Showing posts with the label Al-Futtaim

Service Advisor Job at Al Futtaim Automall Dubai United Arab Emirates

  About The Position We are currently looking for technically competent & performance driven Service Advisors to work with Al Futtaim Aftersales Automall Division in Dubai. Service Advisors are the first contact for customers in the Workshop, they are the image builder for the Service Department and present a picture of faith and confidence. As part of our Service team, your key responsibilities are as follows: Ensure condition of vehicle is thoroughly checked and discrepancies noted and communicated to customer while receiving the vehicle; and record any customer requests. Ensure proper delivery of the vehicle to the customer and clearly communicate to the customer the jobs carried out. Qualify and confirm customer complaints and provide advice about vehicle repair, repair duration and warranty Ensure effective personal and telephonic communication with customers regarding charges, approvals and negotiations. Provide estimates of simple repairs to customer and negotiate repair cha

Store Manager Job at Mirdif City Centre Al-Futtaim Dubai United Arab Emirates

About The Role The job holder is responsible for planning, controlling and directing his store team to achieve highest level of customer service standards and in-store execution to deliver sustainable sales and profitable targets. JH provides excellent communication and people's skills in order to influence everyone to manifest the best professional customer service and equipped with the ability to understand and analyses sales figures to drive the business to achieve its targets. Key Accountabilities Profit Financial Drives, monitors and reviews sales performance and recommends action plans to deliver sales budget (Store Level) Conducts monthly meetings focusing on category sales performance with the selling personnel to update category performance and recommend action plans for improvement Implements strategies and ensures 100% execution of all programs to achieve sales target of all EXCLUSIVE products and submits feedback on promo effectiveness. Manages and controls store approv

Service Advisor Job at Bodyshop Al Futtaim Auto Center Sharjah United Arab Emirates

We are currently looking for technically competent & performance driven Service Advisors to work with our Body and Paint Division in Sharjah. Service Advisors are the first contact for customers in the Workshop, they are the image builder for the Service Department and present a picture of faith and confidence. As part of our Service team, your key responsibilities are as follows: Ensure condition of vehicle is thoroughly checked and discrepancies noted and communicated to customer while receiving the vehicle; and record any customer requests. Ensure proper delivery of the vehicle to the customer and clearly communicate to the customer the jobs carried out. Qualify and confirm customer complaints and provide advice about vehicle repair, repair duration and warranty Ensure effective personal and telephonic communication with customers regarding charges, approvals and negotiations. Provide estimates of simple repairs to customer and negotiate repair charges (and service charges, if r

Head of Product Development Job at Al-Futtaim Dubai United Arab Emirates

The Head of Product Development will create, design, implement and continuously improve Al-Futtaim Retails product portfolio. This role will work in a fast-paced environment, and collaborate with cross-functional teams, and business stakeholders, to define our digital product vision. In this role, the right candidate will be responsible for communicating that vision to senior leaders, business units teams within the Retail division and executive partners. This leader will also be responsible for forecasting the growth opportunities associated with that vision, executing its delivery, and evangelizing product adoption. Strategy Define, develop and lead implementation of a Group-wide product development strategy aligned with the overall Digital strategy of the group Design, develop and implement a product development framework and governance for all brands/businesses across the Division. Spearhead the product strategy and foundational tech capabilities of all products Make decisions, in