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Showing posts with the label Customer Service

Customers Service Executive Job in Abu Dhabi United Arab Emirates

Customers Service Executive (Abu Dhabi) - Parking and Removing / Relocation experience mandatory. Checking & verifying with sales dept for freight rates for processing import shipment • Coordinating with the customs clearance assistant and airlines for the collection of Delivery Orders from DNATA. • Handling sea freight import FCL & LCL containers • Liaising with shipping lines/agents, DPA, Customs authority for LCL/FCL or co-load type of shipments • Monitor various shipping movement and keep a track of all shipments & vessel arrival. • To make import bookings for warehouse & set priorities with regular follow-up for urgent deliveries • Ensure timely availability of shipments to customers within the time frame. • Co-ordination with overseas partner & airline agents. • Follow-up for NOC (No Objection Letter) from the liner agents and collect MR number from DPA • Sending arrival notification to customers • Checking & verifying with sales dept for freight rates f

National Customer Service Assistant Job at IKEA Al Ain Abu Dhabi, United Arab Emirates

  About The Role Assist customer in home delivery section in professional manner. Also, to ensure receipt of cash, cheques etc., from all showroom transactions are properly completed and recorded; and such assets are held in safe custody within the company in accord with company procedure. Key Accountabilities Financial Ensure all receipts by way of cash, cheque, or other negotiable instruments etc., are completed according to the company policies, systems and procedures. Receive payment against cash/credit sales as evidenced by documents. Control all cash, credit card and foreign currency at the end of the day onto relevant documents. Responsible for cash handling and safe custody of cash collected until deposit in the safe. Customer Handles routine customer complaint promptly and courteously. Briefs the Duty Manager on complaints that require management assistance. Ensuring that customers are dealt with in a prompt and courteous manner to ensure maximum customer satisfaction. All art

Patient Relations Executive Job at Healthcare Dubai United Arab Emirates

Job Description and Accountability Responsible for the accurate flow of medical information and patient data between physicians, patients and third-party payers with the use of accurate code to define diagnostics, treatments and procedures and to enter this information into a the facility’s database using medical coding protocol to produce a statement or claim. To act as a liaison between the facility and payment parties to investigate the claim, verify its information, and update the database in the instance that a claim is denied by the third-party payer. Review patient medical records Communicating with medical billing specialists to ensure treatment codes are accurately received Submission of claims Taking timely approval of investigations/ procedures. Medical Invoicing Invoicing the services as per the agreed prices. Receiving patient treatment codes to use in assembling reimbursement claims Make sure CPT codes are accurate as per service Billing patients for medical services Ente

Customer Service Representative BloomingBox.com Dubai, United Arab Emirates

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists    Responsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Qualifications At least 3 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work English (Fluent Written and Spoken) Arabic (Preferred) UAE Valid Driving License Send resume to tehreem@ jobs-n-jobs.com

Customer Service Supervisor Job at Hertz Dubai, United Arab Emirates

  About The Role Al Futtaim HERTZ is currently looking to recruit an experienced Customer Care Supervisor to join our team in Dubai. Reporting to the Head of Operations your main job purpose is to manage and exceed overall client expectation by ensuring that the Customer Care Team provides high level of customer service in line with company policies and procedures. Specifically, Your Responsibilities Will Include The Following Key Account Management: - Effectively manage the relationship and ensure retention Manage vehicle returns and terminations Standard Operating Procedures (SOP) adherence Performance Management: Monitor and manage team performance Attend to customers queries/escalations/complaints About You Qualifications, Experience and Skills: Minimum Qualifications And Knowledge Bachelor’s degree or relevant experience in customer service Must possess professional communication (written and verbal) and interpersonal skills. Must be able to effectively communicate and interact wi

Customer Service Agents Jobs in B2B company in Dubai United Arab Emirates

We need a highly professional Customer Service Agent to join our existing teams managing B2B queries. You will provide a supporting role for the clients in dealing with all kinds of inquiries and challenges originating at the clients end. And then provide a supporting role for the Technical department in dealing with all kinds of customer related technical issues originating at our end. Responsibilities Listen, ask clarifying questions, identify the client enquiries and answer them promptly. Respond to the support tickets promptly within the service level agreed time and in a professional manner. Diagnose the problem at the client’s end and identify the possible solution(s) Qualifications At least 1 – 2 years of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work Ability to use MS Office Send resume to soor@ jobs-n-jobs.com

Customer Service Representative Job at Large scale E-commerce Start-Up Dubai UAE

Customer Service Representative For a Large scale E-commerce Start-Up - Excellent Verbal and written Communication Skills in ENGLISH & ARABIC - Minimum 1 year work experience in inbound call center - Willing to work in rotational shifts - Should be tech - savvy - Smart, Energetic and flexible Send resume to soor@ jobs-n-jobs.com For more jobs in Dubai and other UAE states, please visit http://jobs-n-jobs.com/search/label/UAE

Customer Service/Receptionist Job in Abu Dhabi UAE

I look forward to speaking to Customer Service/Receptionist professionals for an Abu Dhabi based organization. Organizing daily appointment schedules Performing research while on the phone gathering information from customers Using conflict resolution skills to diffuse angry customers Prioritizing tasks to make sure the most important tasks are done first Building positive rapport with customers Entering new customer data and updating the information of existing customers Send resume to soor@ jobs-n-jobs.com For more jobs in Dubai and other UAE states, please visit http://jobs-n-jobs.com/search/label/UAE