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Reservations Agent Job at Hilton Dubai United Arab Emirates

A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. What will I be doing? Specifically, a Reservations Agent Will Perform The Following Tasks To The Highest Standards As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Convert, quickly, inquiries into contracted business Respond, positively, to sales inquiries to develop future sales leads Identify sales leads, as appropriate Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest's expectation Provide prompt and efficient service while maintaining the hotels brand standards What are we looking for? Skills To successfully f

Hotel Host - Front Office Job at Hyatt Hotels Corporation Dubai United Arab Emirates

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you. Discover how perfectly a hotel can fit your lifestyle. Hyatt Place. It's so you™ Qualifications Customer service experience is required, preferably in a hotel or related field Must have schedule flexibility for both AM/PM shifts, weekends and holidays Requires strong command of the English language to include speaking, reading and writing; the ability to speak Arabic is a plus Ability to learn quickly and work in fast paced position with guest interaction Must be able to multi-task Must be 18 years or older A true desire to satisfy the needs of others in a fast paced e