Contributes to store profitability by ensuring KPIs for a defined area within a store are met or exceeded; coordinating team members to provide the best possible balance of service and operations, resulting in a leading shopping experience; and supervising and coaching team within a defined area of responsibility Key Responsibilities Allocates resources and organizes processes within his/her area of responsibility to drive efficiency and productivity in a variety of situations Has a working knowledge of the Retail KPIs and makes commercial decisions within his/her area of responsibility Tracks performance data for his/her area (e.g., best sellers, space allocation, etc.) and makes the necessary adjustments to drive productivity and efficiency Is a role model for customer service and boosts sales and Brand experience by using advanced sales techniques and appropriate elements of the adidas customer service model Actively supervises and coordinates his/her team to ensure all customers re
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