Experienced in XML, .NET Environment, OS (Win, Unix)/DB (SQL, Oracle), Programming languages - JAVA, VB.net/C# Skills in Genesys Composer, IRD development Genesys GVP & VOIP implementation, overall knowledge in SIP technology & troubleshooting IVR application development , with knowledge on VXML development and web service development for integration Experienced in Genesys inbound & outbound solution ,Framework & Architecture . Experienced in Genesys eservices Solutions, routing solution and basic knowledge on WFM. Certified in Genesys Solution preferably GVP certified Banking Domain knowledge preferably Islamic banking Required Background: Degree in Computer Science Engineering or a related discipline 5 years of experience of which at least 2-3 years working experience in contact center technology Send resume to soor@ jobs-n-jobs.com