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Full time Call Centre Representative Job in Sydney Australia

You will be working in a team environment, assisting our clients be assessed for and access government support through answering customers queries and providing customer solutions over the telephone (no sales or outbound calling).  To ensure success in this role you will be provided with comprehensive paid training.

To be successful in this role you will have the ability to:
  • build a relationship with our aged customers, their loved ones and care providers over the phone
  • feel comfy working with quality and performance targets and goals
  • act with integrity in all customer interactions
  • multi-task to assist and satisfy customer needs in a courteous and friendly way
  • use a computer
  • gain enjoyment from the work you do assisting customers
  • work within a roster Monday to Friday 8am - 8pm
  • Saturday in a bi-monthly rotation 10am – 4pm

What we can offer you:
  • a diverse, supportive, fun team environment – everyone is welcome here, and our differences make us stronger
  • development and opportunities for career progression
  • an environment filled with fun, respect, integrity, innovation and transparency
  • a social club, awards nights, reward and recognition, theme days, family focused environment
  • an environment built on Open Book Management principles where we educate you about our business and provide the opportunity to profit share
  • excellent end of trip facilities
Send resume to tehreem@jobs-n-jobs.com
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