Skip to main content

Housekeeping Coordinator Job at InterContinental Hotels Group Dubai Festival City United Arab Emirates

 Your day to day


The main responsibility of this role is attending the control desk telephone, building communication within colleagues and between Housekeeping and other departments, as well as maintaining the clerical services.
  • Budgeting and forecasting
  • Implementation and maintenance of brand standards and standard operating procedures
  • Implementation of quality assurance programmes - I Toolkits
  • Conducting market and competitor analysis
  • P&L analysis including productivity and cost management
  • Ensures forwarding and receiving of all information pertaining to the department in order to maintain set standards
  • Responsible for entering accurate room status into computer daily and investigate discrepancies
  • Maintains and update administrative data
  • Maintains working area and equipment in a proper state of cleanliness and repair
  • Complies with hotel’s health, safety and hygiene policies and adheres to conduct personnel grooming and hygiene standards
  • Attends meetings and training sessions as required
  • Is multi-skilled as a Room Attendant as well as other areas of Housekeeping
  • Work effectively with customers and colleagues from different viewpoints, cultures and countries
  • Build and maintain positive relationships with all internal customers and guests in order to anticipate their needs
  • Anticipate guests’ needs, handle guest enquires, and solve problems
  • Create a positive hotel image in every interaction with internal and external customers
  • Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests
  • Maintain knowledge of special programs and events in the hotel in order to recognize and respond to guests needs
  • Maintain current Hotel information to be able to provide information to guests
  • Adhere to InterContinental Hotel Group Corporate Code of ConducAdhere to Housekeeping Policies and Procedures
  • Report problems to Management with suggestions for resolution
  • Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines
  • Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures
  • Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly

What we need from you

Ideally, you'll have some or all of the following competencies and experience we're looking for:
  • Previous administrative experience in the hospitality or similar experience as a Housekeeping Administrator or Coordinator in a 4* or 5* hotel
  • Telephone Etiquette
  • Knowledgeable in Microsoft Office applications (Word, Excel, Powerpoint and Outlook)
  • Previous experience in payroll and purchase orders is an advantage
  • Organizational skill
Send resume to adelina@jobs-n-jobs.com
Labels:

Comments

Post a Comment

Popular posts from this blog

Customers Service Executive Job in Abu Dhabi United Arab Emirates

Customers Service Executive (Abu Dhabi) - Parking and Removing / Relocation experience mandatory. Checking & verifying with sales dept for freight rates for processing import shipment • Coordinating with the customs clearance assistant and airlines for the collection of Delivery Orders from DNATA. • Handling sea freight import FCL & LCL containers • Liaising with shipping lines/agents, DPA, Customs authority for LCL/FCL or co-load type of shipments • Monitor various shipping movement and keep a track of all shipments & vessel arrival. • To make import bookings for warehouse & set priorities with regular follow-up for urgent deliveries • Ensure timely availability of shipments to customers within the time frame. • Co-ordination with overseas partner & airline agents. • Follow-up for NOC (No Objection Letter) from the liner agents and collect MR number from DPA • Sending arrival notification to customers • Checking & verifying with sales dept for freight rates f
Read more

Key Account Manager (Dubai) Job at Air Arabia Dubai United Arab Emirates

Job Description Air Arabia is not only committed to providing affordable air travel but is also dedicated to uplifting the lives of those who are less fortunate. Taking responsibility and lead on social needs of local and international communities has been part of our success. Job Purpose To achieve the commercial objectives and targets in the assigned area/territory from different channels: building effective business relationships, enhancing brand visibility and promoting Company’s products and services. Carries marketing campaigns and promotions, and increases the market share in line with set measures and Company’s adopted policies and procedures. Key Result Responsibilities Achieves and exceeds the set sales targets in the assigned area/territory; constantly reviews financial data to evaluate performance; identifies shortages, determines root causes, recommends changes to respective Manager and implements corrective measures accordingly. Identifies new opportunities to manage/maxi
Post a Comment
Read more

Assistant Sales Manager Tourism Dusk Tourism LLC Dubai, United Arab Emirates

The Sales Manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints. You should also be able to delegate tasks to the sales staff in the absence . To be successful as an Sales Manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing Sales Manager should be able to achieve excellent customer service at all times. Sales Manager Responsibilities: Continually meeting or exceeding sales quotas. Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets. Monitoring the performance of the sales team. Building and maintaining good working relationships with customers. Identifying opportunities and strategies to increase sales. Regularly attending sales meetings and training sessions. Sales Manager Requirements: Bachelor’s degree in Marketing, Communications, or related field is
Post a Comment
Read more