Experienced in XML, .NET Environment, OS (Win, Unix)/DB (SQL, Oracle), Programming languages - JAVA, VB.net/C#
Skills in Genesys Composer, IRD development
Genesys GVP & VOIP implementation, overall knowledge in SIP technology & troubleshooting
IVR application development , with knowledge on VXML development and web service development for integration
Experienced in Genesys inbound & outbound solution ,Framework & Architecture .
Experienced in Genesys eservices Solutions, routing solution and basic knowledge on WFM.
Certified in Genesys Solution preferably GVP certified
Banking Domain knowledge preferably Islamic banking
Required Background:
Degree in Computer Science Engineering or a related discipline
5 years of experience of which at least 2-3 years working experience in contact center technology
Send resume to soor@jobs-n-jobs.com
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