Skip to main content

Customer Service Agents Jobs in B2B company in Dubai United Arab Emirates

We need a highly professional Customer Service Agent to join our existing teams managing B2B queries.

You will provide a supporting role for the clients in dealing with all kinds of inquiries and challenges originating at the clients end. And then provide a supporting role for the Technical department in dealing with all kinds of customer related technical issues originating at our end.

Responsibilities

  • Listen, ask clarifying questions, identify the client enquiries and answer them promptly.
  • Respond to the support tickets promptly within the service level agreed time and in a professional manner.
  • Diagnose the problem at the client’s end and identify the possible solution(s)

Qualifications

  • At least 1 – 2 years of relevant work experience
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work
  • Ability to use MS Office
Send resume to soor@jobs-n-jobs.com

Comments

Popular posts from this blog

IT Support Specialist Job at Raffles Hotels & Resorts in Dubai United Arab Emirates

Raffles Hotels & Resorts is an award-winning, luxury international hotel company with a history dating back to 1887 with the opening of Raffles Hotel, Singapore. The portfolio currently comprises eleven luxurious properties, from secluded resorts to city hotels in key locations around the world. If you are looking for a dynamic environment for growth, please join us as IT Support Specialist To ensure that timely IT support is rendered to all guests and departments, especially in areas with guest contacts. JOB RESPONSIBILITIES • Familiar with all the systems Opera, Micros, Windows 2003 and 2008 Servers, all windows client operating systems. • Experience in managing systems and networks • Provide In-house guest IT related matter troubleshooting and practice a proactive support by maintaining the services at 100% availability • Coordinate and manage projects • Experience in dealing with vendors and users at all level • Oversee the work of the projects and ensure on time completion

Human Resources Officer Job at InterContinental Dubai Marina

InterContinental Dubai Marina   is a Five Star luxury hotel in the heart of Dubai Marina with 328 rooms and residence suites, flexible event space and restaurants & bars. With over 30 languages and countries represented by the staff, the hotel weaves together an international five star presence. Your day to day Your role will include key responsibilities such as: Orientating new employees and training existing employees Monitoring employee performance Ensuring that all employees are organized and satisfied in their work environment. Overseeing the health and safety of all employees Implementing systematic staff development procedures Providing counseling on policies and procedures Job Requirements Requisition of the stationary and all other office supplies. Keeping records of employee files, receive and distribute incoming mail for colleagues Issuing Lockers for colleagues Administration of leave application for the team and assisting with the leaves of the whole hotel What we need