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IT Support Specialist Job at Raffles Hotels & Resorts in Dubai United Arab Emirates

Raffles Hotels & Resorts is an award-winning, luxury international hotel company with a history dating back to 1887 with the opening of Raffles Hotel, Singapore. The portfolio currently comprises eleven luxurious properties, from secluded resorts to city hotels in key locations around the world.

If you are looking for a dynamic environment for growth, please join us as IT Support Specialist To ensure that timely IT support is rendered to all guests and departments, especially in areas with guest contacts. JOB RESPONSIBILITIES • Familiar with all the systems Opera, Micros, Windows 2003 and 2008 Servers, all windows client operating systems. • Experience in managing systems and networks • Provide In-house guest IT related matter troubleshooting and practice a proactive support by maintaining the services at 100% availability • Coordinate and manage projects • Experience in dealing with vendors and users at all level • Oversee the work of the projects and ensure on time completion • Document project progress • Ensure that IT actively contributes to cost saving and revenue generating strategies • Coordinate, introduce, implement, continuously manage and use best practice of Information Technology and telecommunications in order to protect, manage and exploit the use of IT within the business, effectively. • Ensure Information Technology standards and best practices are communicated, implemented and measured. • Support the business in the preparation of contingency plans & co-ordinates the regular testing. • Support all the IT related issues in the company. • Supervise and support the activity of the IT Butlers PERSONAL ATTRIBUTES • Sound Computer knowledge in Opera System, MICROS and MS office applications etc. • Good project management skills • Pleasant personality • Neat appearance • Displays initiative • Customer/people-oriented • Pro-active and requires minimum supervision • Oral and written fluency in English • Team player • Flexible and adaptable to different working locations QUALIFICATIONS • Diploma in IT EXPERIENCE • Minimum of 2- 3 years relevant experience with at least 1 year in a similar capacity in a Hotel

Send resume to soor@jobs-n-jobs.com

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