POSITION PURPOSE:
- The Director of Talent & Education will lead and manage the Talent & Education team, designing, developing, and delivering all talent & training initiatives across 5 countries (United Arab Emirates, Saudi Arabia, Qatar, Kuwait, and Bahrain). He / She will implement a comprehensive strategic workforce plan to help make Sephora the best place to work. The focus will be on creating a cohesive Talent & Development strategy while executing learning solutions to accelerate performance for both HQ & Retail employees.
KEY ACCOUNTABILITIES:
- Lead, develop, & engage the Talent and Education team.
- Partner with the HRD to determine organizational, talent, and education strategy that result in overall success of people development initiatives.
- Develop and oversee capability and skill needs analysis in partnership with Sephora Business Leaders and HR Business Partners to identify opportunities to accelerate performance and develop and execute high-impact learning content and scalable solutions (virtual, instructor led, e-learning).
- Lead team to design and deliver innovative tools, engaging learning, change and leadership development experiences from core curriculum to function-specific programs.
- Implement effective methods to optimize the learning roadmap, budget and allocate resources, and market programs internally.
- Partner with EME training team to adapt global Sephora content and ensure relevance and effectiveness in local region.
- Drive brand and category education strategy aligned with current regional business priorities.
- Nurture brand partnerships and elevate brand education through programs, workshops, digital sessions, in-store sessions, etc.
- Oversee delivery of makeup, skincare, hair & fragrance trainings.
- Design and deliver adhoc learning initiatives requested by the business.
- Foster relationships with key external partners such as third-party training vendors & Sephora EME training team.
- Own all internal mobility requests and foster relationships with key business partners such as Chalhoub, LVMH, and Sephora Global HR.
- Manage the OMR process & career conversations with internal talents.
- Serve as the primary contact connecting LVMH brands for all talent needs. Organize and run monthly meetings to increase retention & mobility of internal talent.
- Oversee the developmental needs for select employee groups (E.g. high-potential). Create meaningful programming solutions as needed. Team/Department Leadership.
- Project manage the new Rise Performance Management process and drive all change management components.
- Conduct organization needs assessments to identify opportunities and make recommendations that support efficiency, business agility, and growth.
- Deliver superior stakeholder experience by being seen as a trusted business partner, specifically to: HR Business Partners, Codir Leaders, Retail & HQ employees.
MUST HAVE:
- 12+ years of progressive experience in Learning & Development, Talent Development, Talent Management or related experience in building, delivering, and measuring high-impact learning experiences to a diverse audience.
- Experience in the Retail industry, ideally with exposure to both corporate and stores.
- Strong leadership experience, leading and developing high performing teams.
- Demonstrated success in building, delivering, and measuring high-impact learning experiences for various audiences.
- Experience utilizing multiple principles, tools and delivery methods within the following disciplines: organizational effectiveness, change leadership, organizational design, learning and development, & talent management.
- Exceptional ability to consult and collaborate with Human Resources and senior business leaders on business strategy, organizational design and talent optimization.
- Strategic and analytical mindset; superior problem-solving skills with a focus on simplification.
- Excellent interpersonal, oral and written communication, presentation and facilitation skills.
- Experience using data to identify insights and problem-solve and ability to switch seamlessly between strategic thinking and tactical execution within a fast-paced environment.
Send resume to tehreem@jobs-n-jobs.com
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